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FAQs

What is the cost of your service?

Our daily rate starts at £25 per day, discount is offered for multiple dogs from the same family. Our daily rate is payable from the departure day to the pick up day inclusive. For example, a Saturday to Saturday would be an eight day stay.

Do I need to pay a deposit?

Yes, a deposit is required to secure the booking. This is payable when we have received your confirmed dates and details.

The deposit is non-refundable and the balance is payable at the start of your booking, upon drop off.

What will I need to provide for my dog?

You will need to supply anything required to make your dog feel at home. This includes food, bedding, treats, etc.

What happens if you are experiencing problems and cannot cope with my dog?

This very rarely happens! We always ensure that you come for a visit, this enables us to decide in advance if your dog is suitable to stay in our care. However, if we do have problems, then we have the experience to work with your dog and help it to settle at home with us.

Do I meet the carer prior to commencement of the booking?

Yes, we always recommend you bring your dog to meet us first. This ensures both parties are happy with the arrangement and we can keep in touch prior to your holiday.

Is my dog insured whilst staying with Dogzone NI?

Yes, we have Pet Business Insurance that covers your dog whilst in our care (Terms and conditions apply)

Does my dog need to be vaccinated before its stay with you?

Yes, we need your dog to be up to date at the vets with the appropriate vaccinations. If however, you have decided not to vaccinate your dog, they can still stay with us, but would not be covered by our insurance.

Can we keep in touch when we are away?

Of course! We can call, text, email, WhatsApp – and if you’re on Facebook then we regularly post pictures and send messages to keep you in the loop and see how your pup is getting on!

Questions about dog minding?

If you would like to know more about our services please give us a call on: 028 90449764 or 07766656886, or email us.